bdb88 Privacy Policy

This Privacy Policy ("Policy") describes how bdb88 ("we", "us", "our") collects, uses, stores, shares and protects personal information submitted to or gathered through the bdb88 website at bdb88.vip and all associated services, including the online casino, sports betting, live dealer games and customer support. By registering an account or otherwise using bdb88, you acknowledge that you have read and understood this Policy and agree to the practices described herein.

bdb88 takes the privacy and security of player data seriously. We do not sell your personal information to third parties for marketing purposes, and we apply industry-standard security measures to protect all data we hold. This Policy should be read alongside the bdb88 Terms and Conditions, which together form the complete agreement between you and bdb88 regarding your use of the platform.

When you register and use bdb88, we collect personal information in the following categories:

• Registration data: your name, date of birth, mobile number, email address and preferred username, collected at the point of account creation to identify you and meet our age-verification obligations.
• Identity verification documents: national identity card, passport or other government-issued ID, and proof of payment method ownership, collected during KYC verification to comply with anti-money-laundering obligations.
• Transaction data: deposit and withdrawal records, including the payment method used (bKash, Nagad, Rocket, Upay, Visa or Mastercard), amounts in BDT and timestamps, retained for financial record-keeping and fraud prevention.
• Technical data: IP address, device type, operating system, browser type, session duration and in-game activity logs. This data is used to secure your account, detect fraudulent access, and improve platform performance.
• Communications data: messages sent to bdb88 support via live chat or email, including any attachments, retained to handle your query and maintain a record of our interactions.

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information. If you voluntarily include such information in a message to our support team, we will use it only to respond to your enquiry and will not store it beyond the resolution of your query.

bdb88 uses the personal information we collect for the following purposes:

• Account management: to create, maintain and secure your player account, verify your identity, and process deposits and withdrawals via bKash, Nagad, Rocket and other supported payment channels.
• Service delivery: to provide access to casino games, sports betting markets, live dealer tables and promotional offers, and to personalise your experience based on your activity history.
• Compliance and fraud prevention: to meet anti-money-laundering (AML) and know-your-customer (KYC) obligations, detect and prevent fraudulent activity, and respond to lawful requests from regulatory or law enforcement authorities.
• Responsible Gaming: to monitor gambling patterns and identify players who may be showing signs of problem gambling, in order to apply deposit limits, time-outs or self-exclusion where appropriate.
• Customer support: to respond to your enquiries, resolve disputes, and maintain records of communications in accordance with our data retention obligations.
• Platform improvement: to analyse aggregated, anonymised usage data to improve the stability, performance and content offering of bdb88. This analysis does not identify individual players.

bdb88 processes your personal data on the following legal bases:

• Contractual necessity: processing that is required to fulfil our obligations under the Terms and Conditions, such as verifying your identity, processing payments and delivering games.
• Legal obligation: processing required to comply with applicable law, including AML regulations, KYC obligations and responses to lawful authority requests.
• Legitimate interests: processing for fraud detection, platform security, responsible gaming monitoring and aggregated analytics, where bdb88's interest in operating a safe, fair platform does not override your privacy rights.
• Consent: where you have opted in to receive promotional communications from bdb88. You may withdraw consent at any time by contacting [email protected].

bdb88 does not sell your personal data. We share information only in the following circumstances and only to the extent necessary for each purpose:

• Payment processors: we share necessary transaction data with bKash, Nagad, Rocket, Upay, Visa, Mastercard and other payment partners solely to process deposits and withdrawals. These partners are bound by their own privacy and security obligations.
• Game providers: providers such as Evolution Gaming, Pragmatic Play and Spribe may receive anonymised session data needed to deliver and audit game outcomes. They do not receive your registration or payment details.
• Regulatory and law enforcement authorities: we will disclose personal data to competent authorities where required by applicable law, or where we have good-faith reason to believe that disclosure is necessary to prevent fraud, money laundering or harm to others.
• Technical service providers: hosting, analytics and security vendors that process data on our behalf under contractual obligations that prohibit them from using the data for any purpose other than providing their service to bdb88.

In the event that bdb88 undergoes a business transfer, merger or acquisition, player data may be transferred to the successor entity. In such a case, bdb88 will notify affected players before their data is transferred and becomes subject to a different privacy policy.

When you deposit or withdraw using bKash, Nagad, Rocket, Upay, Visa or Mastercard, bdb88 records the transaction reference, amount, currency, timestamp and the last four digits or masked identifier of the payment instrument used. We do not store full card numbers, PIN codes, mobile banking passwords or full bKash/Nagad account credentials on our systems.

All payment transactions are processed through the respective payment providers' own secure systems. bdb88 acts as the merchant of record but is not the custodian of your mobile banking or card credentials. For questions about how bKash, Nagad or other payment providers handle your financial data, please refer to their own privacy policies.

bdb88 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help us recognise you, maintain your session, remember your preferences and understand how players use our platform. We use three categories of cookies:

• Essential cookies: required for the platform to function. These include session management, security tokens and login state cookies. They cannot be disabled without breaking core site functionality.
• Analytics cookies: help us understand aggregate traffic patterns, popular games and session behaviour so we can improve the platform. These cookies do not identify individual users. We use only reputable, privacy-compliant analytics tools.
• Preference cookies: store your language, display and notification preferences so that your chosen settings are remembered between sessions.

You can manage or delete cookies at any time through your browser or device settings. Disabling analytics or preference cookies will not prevent you from using bdb88, but may affect the functionality of certain features. Essential cookies cannot be disabled without significantly impairing your ability to use the platform.

bdb88 retains personal data for as long as is necessary for the purposes set out in this Policy, and in any event for no longer than is required by applicable law. Our standard retention periods are as follows: account registration data and identity documents are retained for a minimum of five years following account closure, to comply with anti-money-laundering record-keeping requirements; transaction records are retained for a minimum of five years from the date of the transaction; support communications are retained for two years from the date of last contact; technical and session logs are retained for up to twelve months.

When the applicable retention period expires, bdb88 will securely delete or anonymise your personal data. Where deletion is not immediately possible due to technical constraints, the data will be isolated from active processing and deleted at the earliest practicable opportunity.

bdb88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our security measures include:

• SSL/TLS encryption for all data in transit between your device and our servers, ensuring that your login credentials, payment information and personal details cannot be intercepted by third parties.
• Access controls limiting which bdb88 staff members can view player personal data, with all access logged and subject to regular audit.
• Secure, encrypted storage for identity documents and KYC files, with retention limited to the periods described in Section 7 of this Policy.

Despite our security measures, no internet-based system is completely secure. bdb88 cannot guarantee the absolute security of data transmitted over the internet, and you use bdb88 at your own risk in this regard. If you believe your account has been compromised, contact [email protected] immediately.

As a bdb88 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact [email protected] with your registered mobile number and a description of your request:

• Right of access: you may request a copy of all personal data bdb88 holds about you. We will respond within 30 days of receiving a valid request.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AML and KYC rules.
• Right to restrict processing: you may ask bdb88 to suspend processing of your data in certain circumstances, for example while we verify the accuracy of data you have disputed.
• Right to object: where processing is based on bdb88's legitimate interests, you may object to that processing. We will honour your objection unless we can demonstrate compelling legitimate grounds that override your interests.

bdb88 aims to respond to all privacy rights requests within 30 days. Where a request is complex or there are multiple requests, we may extend this period by a further 30 days, in which case we will notify you. We will not charge a fee for handling reasonable requests. If you are dissatisfied with our response, you may escalate your complaint to [email protected] with the subject line "Privacy Complaint".

bdb88 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Registration requires players to confirm they are at least 21 years old, and bdb88 may request identity documents to verify this at any time.

If bdb88 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will delete that data promptly and close the associated account. If you believe a person under 21 has registered on bdb88, please contact [email protected] immediately so that we can take appropriate action.

The bdb88 platform integrates with third-party game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe and Ezugi to deliver games and live dealer content. When you launch a game, your session data is shared with the relevant provider as described in Section 4 of this Policy. bdb88 is not responsible for the privacy practices of third-party providers. We recommend reviewing the privacy policies of any third-party services you interact with in connection with your use of bdb88.

bdb88 reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by displaying a notice on the bdb88 website or by sending a notification to your registered contact details. We encourage you to review this Policy periodically to stay informed about how we protect your information.

Your continued use of bdb88 after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you should stop using the platform and contact [email protected] to close your account and request deletion of your personal data, subject to our legal retention obligations.

If you have any questions, concerns or requests regarding this Privacy Policy or the way bdb88 handles your personal data, please contact our support team. We aim to respond to all privacy enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]. Please include your registered mobile number and a clear description of your query or request so that we can assist you as efficiently as possible.